Policies

Privacy Policy

The Privacy Policy outlines how we collect, store and use information provided to us. In the case of any concerns regarding your information, please contact us at [email protected]

 

Where We Get Data From?

We have a database of emails and contact numbers which we receive from bookings made and application forms filled on our site as well as enquiry emails.

 

What Information Do We Collect?

  • Name and address
  • Email address and telephone numbers
  • School attended
  • Payment information such as credit card and bank details

When visiting our website we also collect information about your IP address and the pages you visit. This helps us to understand which areas of our website are most useful to our supporters and make improvements thereby. This does not tell us who you are and where you live until you choose to provide us with that information.  Please see our Cookies policy below for more information.

 

How Do We Use Your Information?

We believe in creating a community of Heritage enthusiasts and hence mainly use the data collected to communicate the number of hits for articles, reminders of when the blogs will expire on site, any upcoming events etc.

We also use this data analysis to improve our performance and continue providing quality experiences to our supporters.
We make sure that you receive the service you have requested, process any payments and send you information relating to that service. 

 

Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task.
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested.
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Terms & Conditions

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By using the Website you irrevocably accept and acknowledge agreement with these terms and conditions (hereinafter referred to as “Terms”) including the Terms of Service, our Privacy Policy, Refund and Cancellation Policy, any notices or disclaimers and all other associated terms and conditions referenced herein.

We reserve the right to amend in any way, and at any time, these terms and conditions, the Privacy Policy and any notices or disclaimers that constitute the total agreement between the us and you, including Services provided and Refund Policy, without notice to you.

You hereby agree and acknowledge that continued usage of Website and services after any amendments and changes, including but not limited to the addition of new features and tools; shall constitute consent and acceptance of the Agreement in its revised format. You agree and acknowledge that it is your sole responsibility to peruse and familiarize yourself with the Terms on a regular basis.

The services and products provided may not be used for any illegal or unauthorized use, and you may not, while using such products or services violate any laws or rules, including but not limited to copyright and other intellectual property laws.

We reserve the right to refuse service to anyone for any reason at any time

For the creation of an account for application and payment with the Website, you must complete the mandatory application and payment form by providing the Company with the relevant details as specified in the application forms.

You are solely responsible for the accuracy of the information provided and for updating said information when necessary. The Company is not liable in any way as a result of any mistakes, errors or suppression of facts which may leave you open to damage or liability. Any failure on your part to provide true and correct information will be material ground of termination of this Agreement.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without expressing written permission by us.

You agree that the Website shall not be used to

  1. upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of the personal privacy of another, hateful, or racially, ethnically, or otherwise objectionable
  2. impersonate any person or entity
  3. falsely state or otherwise misrepresent any facts
  4. upload, post, email, transmit, or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (” Proprietary Rights”) of any party;
  5. upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  6. intentionally or unintentionally violate any applicable local, state, national, or international law, and any regulations having the force of law
  7. stalk or otherwise harass another; and/or in any way invade the personal privacy of another;
  8. You also acknowledge and accept that the Website will use personal information collected, for the purposes of
  • Providing access and use of the services and products to you.
  • Provision of customer support, billing and other related activities to the usage of the Website and provision of services and products.
  • Keeping you informed about products, services, offers and upcoming events and to improve the services provided by the Website.
  • Providing you with direct marketing offers from third party websites and affiliates.

 

Accuracy, Completeness, And Timeliness Of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only, it is subject to change as time passes or change in circumstances or context. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

You agree at your sole risk and liability, to evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content or information made available on this site.

Any unauthorized reproduction, publication, further distribution, or public exhibition of the materials provided on the Website, in whole or in part, is strictly prohibited and open to prosecution.

We reserve the right to send you any communication vide newsletters and links to the website, and make available self-care informational services that provide general and specific services information. These communications are not comprehensive and are solely meant for educational and informational purposes. You accept and acknowledge that these communications cannot be relied on and are no substitute for primary, more accurate and complete sources of information. We make no warranty with respect to the Content of such communications.

 

Modifications To Service And Prices
Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We reserve the sole right to refuse any orders placed with us.

 

Third-Party Links
Certain content, products, and services available via our service and Website may include materials from third-parties.

Third-party links on this Website may direct you to third-party websites that may or may not be affiliated with us. We are not responsible or liable for examining or evaluating the content or accuracy of such websites and we do not warrant and will not have any liability or responsibility for any third-party materials or website, or for any other materials, products or services of third parties.

We are not liable for any mistakes, misstatements, opinions, representation or any other form of content associated with these third party websites. The opinions on these affiliate Websites and third party providers are solely the opinions and views as held by these affiliates and third party Providers and the Company is not party to the same. You acknowledge that purchase of any such third party services and products is entirely at your sole risk and responsibility and we are not liable for any loss or liability that may incur as a result of such dealings.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party and we are not the party to the same.

 

User Comments, Feedback, And Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) OR without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. All such contributions automatically become the property of the Company perpetually without any obligation on part of the Company to you.

We may at our own discretion choose to, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party or third-parties, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Personal Information And Privacy Policy
Your submission of personal information through the Website is governed by our Privacy Policy. For further details please view the same.

 

Errors, Inaccuracies, And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice

You agree that from time to time we may remove services for indefinite periods of time or cancel the service at any time, without notice to you.

In no case shall Indiaheritage directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

 

Indemnification
You agree to indemnify, defend and hold harmless indiaheritage and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

 

Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Contact Information
Questions about the Terms of Service should be sent to us [email protected]

 

YOU HEREBY AGREE AND ACCEPT THAT BY USING ANY PART OF THE SITE THAT YOU ARE BOUND BY THE TERMS AND CONDITIONS HEREIN CONTAINED IN THIS AGREEMENT.

Refund & Cancellation Policy

FOR INDIAHERITAGE AWARDS SCHEME – SCHOOL PROGRAM

Refunds can be requested within the first 5 days of your purchase.

To complete your refund, you must produce a receipt or proof of purchase.

No refund will be provided once the program has commenced.

If you are unable to attend the on-line history lessons or heritage walks due to any reason, we will be able to consider a make-up session only in exceptional and unavoidable circumstances. Whether or not a make up session is possible will be solely on our discretion.

In the event that we cancel the lecture series/session, you will be notified of the same and a full refund will be issued.

 

Late Or Missing Refunds

If you haven’t received a refund yet, you should:

  1. contact your credit card company, it may take some time before your refund is officially posted.
  2. contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

 

Payments

For all the services contracted, full payment should be made before the commencement of the services. Management personnel hold the right to decide upon the amount to be paid.

 

Cancellations

In the event you want to cancel due to any avoidable or unavoidable reason/s we must be notified of the same in writing.
There is no cancellation charges if the program has not commenced.

However, in case the program has already commenced there will be no refund.